Frequently Asked Questions
1. What types of commercial spaces do you clean?
DSM Commercial Cleaning provides professional cleaning services for a wide range of commercial properties, including:
• Office buildings
• Medical and healthcare facilities
• Retail stores and shopping centers
• Schools and universities
• Warehouses and industrial facilities
• Restaurants and hospitality venues
• Government buildings and financial institutions
If you have a specific type of business, contact us to discuss customized cleaning solutions tailored to your needs.
2. Do you offer one-time deep cleaning services?
Yes! In addition to recurring janitorial services, we provide one-time deep cleaning for businesses needing seasonal cleanups, move-in/move-out cleaning, or post-construction cleaning.
3. Are your cleaning products safe for employees and customers?
Absolutely. We use EPA-approved disinfectants and eco-friendly, non-toxic cleaning products to ensure a safe and healthy environment. We also offer green cleaning services for businesses that prioritize sustainability.
4. Do you provide after-hours or weekend cleaning services?
Yes, we understand that businesses operate on different schedules. We offer after-hours, overnight, and weekend cleaning services to ensure minimal disruption to your daily operations.
5. How do you ensure quality control?
DSM Commercial Cleaning maintains high-quality service through:
• Trained & Certified Cleaning Professionals – Our team follows industry best practices.
• Regular Inspections – Supervisors conduct routine checks to maintain service excellence.
• Client Feedback System – We encourage client input to continuously improve our services.
6. What happens if I have a special cleaning request?
We accommodate special requests whenever possible. Whether you need extra disinfecting in high-touch areas, specialized floor care, or additional deep cleaning, just let us know, and we’ll customize our services accordingly.
7. How do I request a quote?
You can request a free, no-obligation quote by:
• Filling out our online contact form
• Calling us directly
• Emailing our customer support team
We’ll discuss your cleaning needs and provide a personalized estimate based on your facility size and required services.
8. Do you carry insurance?
Yes, DSM Commercial Cleaning is fully licensed, bonded, and insured, giving you peace of mind knowing your property is protected.
9. What cleaning methods do you use for COVID-19 and germ control?
We use hospital-grade disinfectants, electrostatic sprayers, and HEPA filtration systems to eliminate harmful bacteria and viruses. Our team follows CDC guidelines for sanitation and high-touch surface disinfection.
10. How often should I schedule professional cleaning services?
The frequency depends on your business type, foot traffic, and specific cleaning needs. Here are general recommendations:
• Daily cleaning: Offices, medical facilities, retail stores, and high-traffic businesses
• Weekly cleaning: Low-traffic offices and professional spaces
• Monthly deep cleaning: Warehouses, industrial facilities, and large commercial properties
• As needed: Post-construction, event cleaning, or seasonal deep cleaning
We’ll work with you to create a customized cleaning schedule that best fits your needs.
11. Do you provide cleaning supplies, or do we need to supply them?
We bring our own professional-grade cleaning supplies and equipment to every job. However, if your business has specific product preferences, we can accommodate requests.
12. Can I set up a long-term cleaning contract?
Yes! We offer flexible cleaning contracts for businesses looking for consistent, long-term cleaning services. Our contracts are designed to fit your budget and operational needs.
13. What makes DSM Commercial Cleaning different from other cleaning companies?
• Customized Cleaning Plans – We tailor our services to your business’s unique needs.
• Trained & Certified Staff – Our cleaning professionals are highly skilled and background-checked.
• Eco-Friendly & Health-Conscious Cleaning – We prioritize safe, green cleaning solutions.
• Reliable & Flexible Scheduling – We work around your business hours for convenience.
• Competitive Pricing – High-quality cleaning services at affordable rates.